PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.


Introduction:

Hosting Counter Web Hosting Services offering all the hosting services globally. Our vision to keep our client or subscriber secure and provide them the reliable service for hosting, like; Dedicated Server, Virtual Private Server, Virtual Dedicated Server, Remote Display Protocol, etc. Whichever we are providing. All clients of HostingCounter.com have to accept the following terms of service to use our services and continue that.


Acceptance of agreement:

The subscriber should have to accept the service level agreement from the service provider (hosting counter web hosting). The service provider send the email to the subscriber as a notification that show the service provider accepted your order and agreement that was conformed. All the services provided by the service provider should be used for lawful purpose only. All the activities should be according to the laws of Government of India. Any kind of trespassing, keeping stored, presentation of any data or information which is violating the laws of any country, states, or city are prohibited. The clients must have to agree to indemnify and keep harmless Hosting Counter Web Host and their staff from any claims resultant from the use of our service, which is used by the subscriber and responsible for any kind of damage or harmful for the subscriber or any others. That kind of users will be suspended from use our services as soon as they were found. Although we will also inform you through the electronic email which contains why and when this action was taken.


Prohibited/Illegal Activities:

These are includes but not limited:

Any kind of activities which is restricted by Indian, States, Cities or International judicial law.

  • Pirated Software’s (hacking/cracking programs).
  • any kind of hacking tool or activities.
  • transmitting copyright material.
  • Child, animal, juvenile pornography, kidnapping media or any related activities.
  • Attempt to access the any unauthorized system.
  • Spamming (Unsolicited bulk mailing).
  • Phishing.
  • Warez sites.
  • Public torrent tracker.
  • Abusing Server Resources/ Excessive use.
  • Gamming server.
  • DoS/DDoS attacking.
  • Virus, Worms, Malware, Spyware or Trojan horses.
  • Password cracking tool.
  • Allowing any third party which is unauthorized to use our services.
  • Scanning Port/network.
  • Violating the right of privacy of any third party or individual.

Billing & Invoices:

We are providing Monthly, Quarterly, Half/semiannually, and annually plans for all our services. That’s; Dedicated server, VPS/VDS, RDP For Netherlands Locations Server which have 100TB bandwidth, If you crossed the limit of 100TB or use more than 100TB, then you have to pay 60 Euro per TB, this extra amount will be added on the last of month bill. We may also suspend your server while reaching 100TB. You can also contact us before that to increase the bandwidth, or you may take 200TB/Unlimited server to avoid overcharge of bandwidth. All the service will be activated after successful payment after order.

We are currently accepting the payment from following payment gateways:

  • PayPal
  • Payza
  • BitCoin
  • Webmoney
  • Perfect Money
  • Paytm (For Indian Transaction Only)
  • Bank Transfer (For Indian Transaction Only)
  • Card Payment (For Indian Transaction Only)

You can also pay using your credit card through PayPal, Payza There are no any bond for any services, but your service contract will be renewed automatically after billing period. We sent you the invoice for your next subscription before 15 days of due date as a reminder to avoid service suspension. You will get the invoice overdue reminder after 1st, 2nd, and 3rd day after due date continuously. We periodically send Payment Reminder Emails to all clients.

Verification for PayPal Payments All PayPal payments need to be sent manually.

  • Choose Postal Address: No Physical Delivery Required
  • We accept only verified PayPal account
Client details provided to us (including email) must match with PayPal account holder, otherwise, send us following documents with your Order/Invoice details to sales@hostingcounter.com within 24 hours. You can also submit a ticket in our billing department and attach your document with the ticket. For PayPal Payments: A Valid ID Proof (Passport or License or National ID) of the PayPal Account Holder If you do NOT submit above documents within 24 hours, your order will be canceled & payment will be refunded. We do not keep these documents, they are deleted immediately after your order verification.


Payment after due date:

If you will not pay for service on your due date, your account will be suspended any time after your due date.

If you will not pay for service renewal in 24 hours after your due date, your account will be terminated. All data will get deleted and the server will be re-issued for another client.

Late fee will be charged, if you pay after 24 Hours of your due date for the service. If your service will be terminated or canceled, you will have to place a new order.


Return & Refund Policy:

Read our Refund Policy Here: Refund Policy


Fair Usage Policy:

All of Our Services with unmetered/unlimited bandwidth are subjected to this fair usage.


Service Suspension and Reactivation

Any client abusing server resources or violating ToS will be suspended immediately and will be charged between €5 to €10 Service Re-activation Fees depending on type of abuse and previous number of suspensions for that client. All such accounts will be re-activated only after receive of Service reactivation charges. We reserve the right to refuse any request for re-activation after/before payment of service reactivation charges to maintain server stability. We reserve the right to terminate a client’s account without his prior permission or without contacting him for any reason including but not limited to any kind of server abuse, multiple suspension of client’s account due to breach of ToS.


Misbehave with our Team:

Hosting Counter Web Hosting Services may at its discretion, suspend or terminate service of any client that is abusive/harassing to our employees.


Data Backup

You are using our services at your own risk. We are not providing any kind of data backup system for any of our hosting services. You should have to make the backup for your data, because we will not be responsible for the data in your dedicated server/accounts. You have the complete responsibility for all your files and data related backup, which you have kept on our servers. Must take the backup of all your files or data, because we will not responsible for any kind of your data loss in any condition.


Rental Price Change

The amount charged to you for the service will be not changed between current billing cycles of the service you are using. We reserve the right to change the price of any plan from upcoming billing cycle, which is depends on our cost. We may also change our price of the plans which islisted on the website and the right to increase/decrease the amount of resources given to plans for servers, whenever it will be needed.


Change in ToS

We reserves the right to make any kind of change/revise in our ToS at any time without any notice.


Responsibility Limitation

Hosting Counter Web Hosting Services shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Hosting Counter Web Hosting Services servers going off-line or being unavailable for any reason whatsoever. Furthermore, Hosting Counter Web Hosting Services shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Hosting Counter Web Hosting Services servers. All damages shall be limited to the immediate termination of service.


Disclaimer:

Hosting Counter Web Hosting Services cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Hosting Counter Web Hosting Services are resold. Thus, certain equipment, routing, software, and programming used by Hosting Counter Web Hosting Services are not directly owned or written by Hosting Counter Web Hosting Services. Moreover, Hosting Counter Web Hosting Services doesn’t held responsibility for the use of our clients account. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Hosting Counter Web Hosting Services sees fit. FURTHERMORE, Hosting Counter Web Hosting Services retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.


By purchasing any of our services, you already agree to this Terms of Service (ToS) Agreement. If you don’t agree to these services, either don’t purchase any service or if already purchased, immediately cancel it. No refund will be processed in such case.